Frequently asked questions

Everything you want to know about PPE administration.

A selection of the questions co-owners ask us most often. If yours isn't here, we'll gladly answer it by phone or email.

  • 01 What majority is needed to change administrator?

    A change of administrator is decided by a simple majority of the co-owners present or represented at the general meeting, unless the PPE bylaws provide otherwise. The appointment of a new administrator must be on the agenda of the meeting notice.

  • 02 What is the difference between current charges and the renovation fund?

    Current charges fund the building's annual operation (heating, maintenance, caretaker, insurance, fees). The renovation fund is a reserve built up for upcoming major works (roof, façade, lift, etc.). Both are funded by co-owners according to the allocation key, but they should not be confused.

  • 03 How does a PPE general meeting work?

    The meeting is held at least once a year. The notice is sent 10 to 30 days in advance with the agenda, the management report, the annual accounts and the draft budget. Decisions are taken according to the majorities set out in the bylaws and the Civil Code. Minutes are drafted and sent to all co-owners.

  • 04 What insurance covers what in a co-ownership?

    The PPE building insurance (often mandatory) covers the structure and common areas — fire, water damage of common origin, etc. Each co-owner's individual home contents insurance covers the inside of their unit and their belongings. The co-owner's personal liability insurance covers the damage they cause. Boundaries can be unclear in the event of a claim — we coordinate such situations.

  • 05 How long does it take to receive the annual charge statement?

    The charge statement is generally produced within three to four months after the financial year-end and presented at the annual general meeting. With us, co-owners receive their individualised statement together with the AGM notice.

  • 06 How much does PPE administration cost in Valais?

    The fee depends on size (number of units), complexity (funds, multiple buildings, extensive common areas) and the building's condition. We work on an annual flat fee per unit, supplemented by exceptional services billed by the hour. The best answer for your case is a personalised offer — which commits you to nothing.

  • 07 What majority for renovation works?

    It depends on the type of works. Necessary maintenance works are decided by simple majority. Useful works require a qualified majority (a majority of all co-owners representing more than half of the value shares). Luxurious works require unanimity. Structural changes may require special majorities under the bylaws. We always prepare the legal qualification before the AGM.

  • 08 Can the PPE bylaws be amended?

    Yes, but it requires qualified majorities and, depending on the changes, registrations in the land register. Some clauses are protected and require unanimity. A bylaw amendment is a serious project that we accompany step by step, working with a notary if needed.

  • 09 What happens with a co-owner in arrears?

    We follow a structured procedure: administrative reminder, formal notice, then debt collection if necessary. The co-ownership has a statutory lien on the unit for the charges of the last three years (Art. 712i SCC). Better to prevent: we identify late payments from the first month and open a dialogue immediately.

  • 10 How long does an administrator change take?

    Between the AGM decision and the actual mandate start, count around three months. This time allows for the orderly transmission of accounts, contracts, legal and technical files by the outgoing administrator, and the proper setup of the new one's tools.

A question that's not on this list?

Ask us directly — we answer all co-owner questions, even outside a mandate.